SHIPPING INFORMATION

Items once ordered are manufactured with loving care and ready to be shipped to you within 7-10 working days. So you can relax , sit back and enjoy your new Boingg product within 15-30 working days of placing an order. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you would be notified within 2 days of placing your order.

SHIPPING & HANDLING CHARGES

Please note that shipping and handling charges are included in the price quoted of any product when shipped within India.

RETURNS, DAMAGES & EXCHANGES

All Boingg products are guaranteed for its quality. Should there be the case that you get some damage on the item when delivered, we will ship out the damaged parts and complete the order.

Since every product is made to order, we cannot order a refund unless more than 70% of the product is damaged and cannot be salvaged. Depending on your location, you will receive the damaged parts in 5-12 days. The decision to refund the item lies solely with the associates of boingg!

You can call us out in case of some manufacturing defect even after you have the product for a while. All products are covered under specified warranty.

Given that we handcraft all the pieces and customise them to your liking, exchanging products is not possible.

Send us an e-mail at [email protected] or call us at +91-41170803/04

CANCELLATIONS & REFUND

Cancellations will be accepted only if your order has not been processed from our end. Refund will be processed through the same online mode in 10 to 15 working days.

TAX

The price we quote includes the GST.

REGISTERED ADDRESS

14/1, Behind Vipul World, Sector-48, Gurgaon. Pincode-122018